Are you ready to get your Torklift parts drop shipped directly to you?

Drop Ship Blog 1

What is the 48 hour Drop Ship Program?

We are set up to build products in large runs for stocking orders made by distributors, but sometimes you have a customer that can’t wait. That’s where the 48 hour Drop Ship Program comes into play.

How Does the Drop Ship Program Work?

1. Business Day One: Place your order by 11 a.m. so the build for your products starts the following business day
2. Business Day Two and Three: Your parts have 48 hours (Two business days) to go from raw parts to powder coat to be ready to be shipped. Hot off the assembly line!
3. Business Day Four: Your parts are sitting on our dock ready to ship

What does it cost?

This fee is minimal when it comes to getting your Torklift products that much sooner and in a rush! If you have unforeseen circumstance and you suddenly need Torklift products and can’t pass up the opportunity - contact your distributor and let them know you need to place a drop ship through Torklift. The fee will vary by distributor.

Drop Ship Blog 2With Torklift’s products at a record demand, our dedicated Torklift Drop Ship team is dedicated and ready at a moment’s notice to manufacture the parts you need from raw materials and pack into our specially designed boxes – then shipping the products you order to where you need them. We have a team just for focuses on emergency orders from the Drop Ship Program and making sure they get to you as soon as possible.

Whatever you need, whether it’s our brand new Stow N’ Go truck camper steps, our always popular StableLoad or highly engineered SuperHitch, our highly seasoned staff will do whatever it takes to get you taken care of. Always have Torklift products on hand! If you’re having difficulty obtaining Torklift parts and products, please feel free to contact us at 800-246-8132 or email us at either orders@torklift.com or support@torklift.com.

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Torklift Delivers Christmas

We take great pride in listening to our customers wants and needs, striving to provide quality made products and the best possible customer service experience in the industry. This winter season is no different.

While befriending one of our loyal customers on an online forum, we came across an exciting opportunity.

John Patterson, also known as ‘gandydancer’ expressed that the Lock and Load maximum security locking cargo tray is listed at the very top of his Christmas wish list. With a larger sized generator that he uses when camping, John was missing the security and peace of mind that a locking generator tray could provide. Already outfitted in Torklift Frame-Mounted Tie Downs and quick-disconnect FastGun turnbuckles, we thought the Lock and Load would be a great addition to John’s rig.

john2

Torklift Kerstin writes:

Hey John,

I really hope Santa is able to get you what you want off of your Christmas wish list too! Maybe if you just let his elves know then maybe something will happen… But I’m really happy to hear that you enjoy our products and I look forward to talking to you soon!

Merry Christmas to you John, I think it’s going to be a good one this year.

Cheers,
Torklift Kerstin

gift

Little did John know, Torklift’s magical elves, or “Santas” if you will, were already planning the perfect surprise….

 

 john1

John's message writes: 

Yesterday morning I received the biggest surprise of my life when the doorbell rang and as I opened the door to see who it was, I saw a FedEx delivery truck drive away and found a large box sitting on my porch from Torklift International. I am truly speechless beyond words as I really don't know quite what to say except to thank each and everyone of you at Torklift for the best Christmas present that I have ever received. Never in my life did I ever expect something so wonderful to happen to me.

I truly appreciate your kindness in the lock and load maximum security cargo tray that was sent to me and I will use it often on my truck camper adventures without fearing that my portable inverter generator will be stolen.

This is indeed the best Christmas that I have ever had and I hope that everyone at Torklift has a wonderful and Merry Christmas also. Thank all of the magical "Santa's" at Torklift for me.

Very grateful to all,
John Patterson

Merry Christmas John!

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Off-road, On purpose...by Torklift Jen

polaroid1Two roads diverged in a wood, and I-

I took the one less traveled by,

And that has made all the difference.

That excerpt from the Road Not Taken by Robert Frost (poet 1874-1903) may not directly refer to modern day 4x4ing, but it makes sense to Matty Pickering, Torklift International’s expert in technical support and also an avid off-roader.

In my Torklift Jen adventures, as a newbie and trusted with company insurance, I have stayed on the road on purpose.  I understand that it takes special equipment and skills for safe and extreme off-roading adventures.

I have seen some extraordinary truck campers off-roading in photos and reading trip logs of my new friends on the forums. It looks like a lot of fun, but I think I’ll leave the true off-roading to Matty.Matty Questionaire

During the week he is a pillar of knowledge and imparts true customer service, industry experience, technical abilities, and an outstanding character that makes him a great guy to work with and an understanding resource for everyone he helps daily.

Along with his experience, Matty’s direct customer interactions and feedback help develop and research new products.  He is the point man on the front line of Torklift International and is a reason why our reputation is having the best customer service in the business.

polaroid2You’ll find Matty going on beyond and exceeding the expected in everything he does.

 

Call in 1-800-246-8132, or e-mail techservice@torklift.com. Anytime, we’ll be there to help.

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